orca proeconomy  
  e: enquiries@proeconomy.com t: +44 (0)1525 854111 f: +44 (0)1525 854211
 
Customer support

Before installation of the Orca system ProEconomy assess not only the quality of the incoming water but also the site itself in order to identify outlets that are most at risk.

In order to ensure that Legionella bacteria are controlled and enough copper and silver is in the water, analysis for Legionella, copper and silver concentrations is carried out regularly.

Samples are collected by ProEconomy and sent to an independent UKAS Accredited laboratory for analysis.

If at any time, after installation of the Orca system, there is a positive Legionella result then a mutually agreed action is initiated to isolate and eliminate the Legionella bacteria either through releasing more silver/copper ions into the water through the Orca system or by identifying other potential causes for the infection (i.e. filters, mixing valves, deadlegs etc.).

System inspection and maintenance of the Orca system is carried out by ProEconomy every month.

After each service a report, including copies of water analysis certificates, is completed and sent to the client.

ProEconomy keep all your records up to date and you will be ready for a possible visit by Health and Safety Executives.

Short film on how the Orca system works

water treatment process
Analysis at laboratory

legionella control uk
Looking for Legionella

legionella prevention
Each site has its own protocol file

 

Home page : How it works : Clinically proven : Biocide Comparison Chart : Our Clients : Customer Support
Approved and Accredited : About us : Contact us : Free quote : Site Map : Legionella Links